comradec
Newbie
Reged: 11/01/07
Posts: 4
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I've downloaded the 4.1 update for Cubase Studio 4.
When the installing progress bar has got to around 27%, a box pops up with the following message:
"The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have correct upgrade patch."
I bought Studio 4 only a few days ago specifically to take advantage of the Vista compatibility offered by the 4.1 upgrade. I've never actually used version 4.0, only installed it, got my software key licence and then registered online. No previous version of Cubase has ever been installed on this computer.
Is there anything I can do to resolve this issue?
I'm using a Windows Vista Home Premium system.
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Cubase Studio 4.1, Vista HP, Edirol UA25, Intel Core2 CPU 2.4GHz, 2GB RAM, Motif 6
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BradHoyt
Guru
Reged: 06/07/05
Posts: 326
Loc: Indy
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Are you sure that you downloaded the Cubase Studio 4.1 update? It's possible that you have downloaded the Cubase 4 update.
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Brad Hoyt
Applications Specialist
Steinberg North America
Yamaha Music Marketing Group
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comradec
Newbie
Reged: 11/01/07
Posts: 4
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Quote:
Are you sure that you downloaded the Cubase Studio 4.1 update? It's possible that you have downloaded the Cubase 4 update.
Yep, you got it Brad.
I've been a bit of a bozo because that's exactly the error I made!
So problem sorted.
Thanks.
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Cubase Studio 4.1, Vista HP, Edirol UA25, Intel Core2 CPU 2.4GHz, 2GB RAM, Motif 6
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