sbeauchamp81
(Newbie)
12/22/07 06:47 PM
installing cubase AI 4 on Vista

I am having trouble getting Cubase AI4 running on my Vista OS. The DVD seemed to install ok but then when I try and open the program now I get a Syncrosoft License control message that says "..the Soft elicenser serial#******etc. and stored licenses have been disabled. Hardware elicensers are not affected. Contact your software vendors' support for help and reactivation." I went to Steinbergs site and got a reactivation code from the MySteinberg page, tried to reactivate the software with the download license wizard in the LCC and it asked me to choose a target device which there was none to choose from when I clicked on help it said my license maybe "pending" ????

ChrisDobbs
(Guru)
12/26/07 04:12 PM
Re: installing cubase AI 4 on Vista

Hello,

Make sure you have the latest version of the LCC from www.syncrosoft.com. Then try the download. Thank you.


sbeauchamp81
(Newbie)
01/02/08 02:57 AM
Re: installing cubase AI 4 on Vista

yes that worked thanks!


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