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Jump to first unread post. Pages: 1 7balsat Newbie Reged: 04/05/07 Posts: 16 What to do if you lost Dongle/Key       #6159 - 03/22/08 01:37 PM Edit   Reply   Quote   Quick Reply   Hi, What can you do if you lost the dongle/key for Cubase and no longer have the receipt of purchase? Will the keys being sold on ebay with cd's work? (This is for Cubase 3sx--sorry! didn't see a forum for Cubase 3.) The people at Sweetwater told me I'd need to get a code directly from Steinberg if I got a new key, and that I couldn't do that without proof of purchase. Thanks! Post Extras:       ChrisDobbs Guru Reged: 05/31/05 Posts: 1067 Loc: Indy Re: What to do if you lost Dongle/Key [Re: 7balsat]       #6182 - 03/24/08 03:58 PM Edit   Reply   Quote   Quick Reply   Hello, I'm sorry but there is not a discounted replacement for lost or stolen keys. Here is Germany's policy statement on the matter, http://knowledgebase.steinberg.de/96_1.html#314 The blank keys are for virtual instruments and will not help in this scenario. We do not provide replacement activation codes either. Thank you. -------------------- Chris Dobbs Steinberg Support www.steinberg.net www.steinbergupgrades.com Post Extras:       Pages: 1

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